Privacy Policy

Acquioutsi Tours ("we", "our", "us") is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our online platform and services related to tourism, including package tours, guided tours, individual travel planning, airport transfers, travel insurance, and cruises.

Information We Collect
We collect personal information that you voluntarily provide to us when you use our services, such as when you make a booking, request information, register on our platform, or communicate with us. This may include your name, contact details, payment information, travel preferences, and identification details required for travel arrangements. Additionally, we may collect technical data from your device, including IP addresses and browsing information, to improve service functionality and security.

Use of Your Information
Your personal data is used solely for the purposes of providing and managing the tourism and travel services you request. This includes processing bookings, coordinating travel arrangements, responding to inquiries, sending important information relating to your travel, and complying with legal obligations. We may also use aggregated, anonymized data for business analysis and improving our service offerings.

Legal Basis for Processing
We process your personal data based on your consent, contractual necessity, legitimate interests, or to comply with legal obligations. You have the right to withdraw consent at any time where consent is the basis for processing. We ensure that processing is limited to what is necessary and relevant for the stated purposes.

Data Sharing and Disclosure
We may share your information with trusted third parties such as travel operators, accommodation providers, insurance companies, and transfer services to facilitate your travel arrangements. All partners are required to handle your data securely and solely for agreed purposes. We do not sell or rent your personal information to third parties for marketing purposes. Disclosure to authorities may occur if required by law, regulation, or to protect our rights.

Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described, to comply with legal requirements, or to resolve disputes. When information is no longer required, we securely delete or anonymize it.

Your Rights
Under GDPR and applicable laws, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You may also have the right to data portability and the right to lodge a complaint with a supervisory authority if you believe your rights have been infringed.

Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or destruction. Our staff are trained to handle information respectfully and securely.

Cookies and Tracking
Our online platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

International Transfers
Where applicable, personal data may be transferred to countries outside the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards as required by data protection laws.

Children’s Privacy
Our services are not directed towards individuals under the age of 18, and we do not knowingly collect personal data from children.

Contact Information
For any questions or requests regarding your personal data, please contact us by postal mail at:

Acquioutsi Tours
9 Cambridge St
Manchester M2 5BZ
United Kingdom

We encourage you to review this Privacy Policy regularly as we may update it to reflect changes in our practices or legal requirements. Your continued use of our services constitutes acceptance of any such updates.